Contact Us

Customer Service For customer service matters
(888) 222-4227
Mon-Thur, 7am - 11pm CST
Fri 7am - 9pm | Sat 7am - 5pm | Sun 7am - 9pm CST
Main Address
Santander Consumer USA Inc.
P.O. Box 961245, Fort Worth, TX 76161-1245
Servicing Direct (888) 222-4227
Payment Address
Santander Consumer USA Inc.
P.O. Box 660633
Dallas, TX 75266-0633
Indirect Funding Contact Information Funding Call Center
(800) 877-4696
Funding Fax Center
(800) 215-7221
RoadLoans Contact Information RoadLoans Credit/Funding Call Center
(888) 276-7202
RoadLoans Credit/Funding Fax Center
(800) 609-1730
CarMax Contact Information CarMax Funding Call Center
(800) 378-0949
CarMax Funding Fax Center
(800) 609-1730
Underwriting (888) 540-5626
Titles (800) 526-0157
Employment For employment inquiries only
Investor Relations For investor relations only
(800) 493-8219
Available during market hours
Sales & Marketing For marketing and sales inquiries only
Media Relations For public relations inquiries only
Customer Complaints Santander Consumer USA Inc.
Office of the President
P.O. Box 961245
Fort Worth, TX 76161-1245