About Your Credit

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We report credit information to all three major credit bureau agencies at the end of each month. Although we submit the information to the bureaus at the end of the month, the bureaus have 30 days from the receipt of our data to update a consumer's credit report.

We report credit data to Experian, Equifax and TransUnion. The contact information for each is as follows:

P.O. Box 4500
Allen, TX 75013

TransUnion Consumer Relations
P.O. Box 2000
Chester, PA 19016-2000

Equifax Information Services, LLC
P.O. Box 740256
Atlanta, GA 30374

You may contact Santander Consumer USA directly at (866) 923-9282 or by writing a letter describing your dispute. The address for disputes is:

  • Santander Consumer USA Credit Bureau Disputes
    PO Box 961211
    Fort Worth, TX 76161